Adoption, migration, optimisation, security and management services designed to deliver business agility.
Improve your security posture with tailored strategies and front-line defence services.
Scalable colocation and connectivity within a hyper secure environment.
Disaster recovery and serviced offices in secure, premium office facilities.
Tailored end-to-end solutions for your hardware ecosystem across the widest range of vendors.
Seamless management of your IT environment, underpinned by world-class cyber security, no matter where you are on your journey.
Securely and effectively operate, monitor and maintain your network.
Enjoy the comfort of a modern working space supported by world class technology, security and resilience.
Help your clients take control of their IT environment with Australia and New Zealand’s leading hardware maintenance provider.
Interactive Anywhere provides robust infrastructure solutions designed to support the seamless operation of digital environments. These solutions include scalable cloud services, reliable data storage, and efficient server management, ensuring optimal performance and uptime.
The network solutions from Interactive Anywhere encompass comprehensive design, implementation, and maintenance of secure and efficient networks. By optimising connectivity and bandwidth, these solutions facilitate seamless communication and data transfer, enhancing overall productivity and operational efficiency.
Interactive Anywhere offers dedicated end user support services that ensure users receive prompt assistance with technical issues. This includes help desk support, troubleshooting, and training, aimed at improving user experience and minimising downtime for businesses.
With a focus on safeguarding digital assets, Interactive Anywhere's cyber security solutions provide advanced protection against cyber threats. These solutions include threat detection, risk management, and compliance services, ensuring businesses can operate securely and with confidence.
Interactive offers financial institutions with secure operations, robust cyber security, seamless connectivity, end-user support, and cloud solutions, ensuring long-term resilience.
For manufacturing, precision and efficiency are paramount. Our solutions optimise operations, streamline processes, and ensure seamless connectivity to drive productivity and innovation.
In professional services, reliability and agility are crucial. Our solutions enhance efficiency, streamline workflows, and provide seamless connectivity, empowering firms to deliver exceptional client experiences and stay ahead in a dynamic market.
In aged care, precision and patient well-being are fundamental. Our solutions enhance operational efficiency, streamline workflows, and guarantee secure, seamless connectivity, empowering providers to deliver exceptional care and lead in an ever-evolving sector.
We're Australia's leading IT service provider and we keep technology human.
News & insights from our experts to help you drive performance and grow your business.
News & insights from our experts to help you drive performance and grow your business
News & insights from our experts to help you drive performance and grow your business
Customer Stories description
Did you know that global cyber crime costs are expected to grow by 15% per year over the next five years, reaching $13.5 trillion AUD annually by 2025?
That’s obviously quite a startling figure and one that has put cyber security at the forefront of the minds of IT managers and decision-makers across every industry.
One exercise that has risen to the top of the priority list in the fight for security is penetration testing.
A penetration test, or pen test for short, is also known as “ethical hacking”. It’s seen by many as a silver bullet for more secure IT system and infrastructure, but we’re here to dispel that myth. We’ll quickly run you through what penetration testing actually does to give you an outline of where it offers value and where it is limited to uplifting cyber security as a whole.
When a company wants to know more about the security of their IT, they engage someone like Interactive to initiate penetration testing. The point of the test is to figure out security weaknesses and vulnerabilities before a hacker can expose them and access your data. These tests safely replicate what a hacker would do depending on how much prior information they have been able to obtain.
There are three different approaches to performing penetration tests:
Also known as a “Blind Test”, this is considered to be the most accurate form of testing as it closely represents a real-world scenario, where the hacker has no prior knowledge of the target in the organisation’s environment, apart from what the target is.
Grey box testing simulates the experience of a hacker who has already obtained some details about the internal workings of the organisation. The hacker would then use that information and take logical steps to uncover vulnerabilities which they hope will lead them to sensitive data and opportunities to then exfiltrate that data.
Also known as Tandem or Crystal Box testing, this approach is akin to performing an in-depth technical audit against the target. The tester is provided full details about the environment, such as system configurations, source code, and architectural network diagrams. White box testing also simulates a real-world scenario where the attacker has already breached the perimeter and has already gained access to this information.
When a company is launching a new application, website, product, or service, we recommend they engage with a service provider to conduct a penetration test to do a final sweep for vulnerabilities before it goes live to the world. Within a day of going public, hackers could be scanning for vulnerabilities and have an unlimited amount of time to try to find holes to break in and steal data. Similar to building a house, once reaching “lock-up stage”, it’s in your best interest to make sure the doors and windows are, indeed, locked.
The report should provide step-by-step guidance on how to rectify these vulnerabilities and, as part of the service, the penetration tester should retest any vulnerabilities after they have been fixed to ensure they can no longer be exploited.
Interactive recommends a holistic, sustainable approach to cyber security based on continuous improvement and prioritising effort to address the key cyber risks. Penetration testing is just a point-in-time, detective exercise – an important activity, but is only one activity.
Other cyber security services that use an ongoing approach include a Cyber Security Operations Centre, which provides ongoing detection and response capabilities, with 24/7 “eyes on the glass” event monitoring, analysis and response, and Managed Detection and Response services which use deep insights into the end-point operating system, application and user behaviours to search for known(signature) and unknown (zero-day) threats.
Penetration testing will not help you with email threats like phishing, whereas an Email Threat Protection (ETP) service coupled with ongoing awareness sessions targeted at the “first and last line of defence” (i.e. staff and contractors) will assist reduce the risk of falling victim to a phishing attack.
Cyber security is an issue for the entire organisation, not just IT. Boards and senior stakeholders need to understand and take due diligence and governance over cyber risks. Penetration testing results are technical in nature and are written for software developers and IT managers to fix vulnerabilities. Interactive’s Cyber Risk Assessment and Security Management Services, include regular cyber security maturity reviews, supply chain risk management, and internal audits which produce reports that can be consumed by the Board and other senior stakeholders to make better decisions on how the organisation can combat cyber risks.
Penetration testing is not a comprehensive solution for cyber security.
However, it gets talked about a lot because it sounds exciting, like hackers in hoodies in a dark room with a dozen monitors and electronic music in the background, compared with an auditor in a grey knitted jumper with a compendium taking notes and writing reports. It’s definitely a more exciting way to help customers by “standing between them and their adversaries”, but it’s a point-in-time solution and one piece of the puzzle that makes up a full cyber security solution.
That puzzle is complex. You really need to consider things like board oversight, cyber risk management, supply chain risk, policies and procedures, awareness and training, IT best practices, incident management, patching, business continuity plans, and more. We know it is overwhelming and this is where we can help.
If you need a penetration test or managed security service provider with your overall cyber security needs, talk to one of our experts.
At Interactive, we can offer a complete solution to protect your business.