Our services
Warranty repair
If your product has a warrantable fault, then it will be repaired at no cost to you. Our Apple-trained technicians only use genuine Apple parts, so you can be confident in the quality of your repair.
AppleCare+
If your Apple product with AppleCare+ or AppleCare Protection requires repair, we can help! With iPhone and iPad service fees starting at $45 and Mac service fees starting at $149, your product will be repaired by Apple-trained technicians to Apple’s exacting standards.
Out of warranty repair
Whether your product is out of warranty or has a non-warrantable fault, our repairs are competitively priced. We believe in transparency, so you'll never encounter any hidden fees or surprises.
Same day walk-in and repair service
We understand iPhones and MacBooks are an important part of our customer’s lives and we can perform many battery and display repairs on the same day.
Data recovery
We offer solutions to retrieve lost data from HDDs, SSDs, and flash storage, including complex cases through our partnership with Ontrack, who handle over 50,000 recoveries annually.
Data migration
Have you just purchased a new Apple product? If so, we can help transfer data from your old iPhone or Mac onto your new product
We’re an Apple Authorised Service Provider
Our Apple-trained technicians use genuine Apple parts, so you can trust us with all of your Apple devices.
Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.
Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.
National courier service
Do you need a more convenient method for organising device repair? No matter where you are in Australia, you can send your product direct us, saving you lost down time from face-to-face appointments.
Absolutely incredible service form the team at Interactive. Ben helped me with my repair and although my laptop was not salvageable he was so helpful and friendly which was so appreciated. I wouldn't hesitate to seek help from Interactive in the future and highly recommend them as a repair service.
Wonderful experience with cracked screen replacement - easy to schedule appointment, accessible staff, contactless drop off and pick up, excellent value for money. Repair cost was $200 cheaper than quote provided by competition. Advised repair would take 3 days, phone was repaired in two days.
These guys are fantastic! They were fast, trustworthy and saved my phone (life). I wouldn’t hesitate in recommending them!
Excellent service, would highly recommend!
Five stars for this company. Awesome service, friendly and knowledgeable staff. Have recommended them to so many people. Will definitely be going back
They got my MacBook Pro working again in less than 24 hours, excellent service and the team were very friendly. Highly recommend.
So friendly and helpful. Highly recommend for any Apple products.
Interactive is my "Go To" Mac service/repair. Friendly, efficient and honest quoting.
Very helpful. If you need an Apple device repaired they are good. They take time to explain all the issues and listen to the customers requirements.
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